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Adding Extra Security to your Support Account

Note

This article relates to both the TM2 and TM3 versions of the desktop software.

This guide will show you how to add an extra layer of security to your TM2/TM3 Account.

Adding a Support Password

You are able to add a security word to your TM2/TM3 account. This will add an extra layer of security to your Customer Service account.

To do this

  1. Go to Tools - TM2/TM3 Options
  2. Advanced Settings
  3. Customer Service
  4. Choose a Security Setting
  5. Enter a Password
  6. Press Save

Depending on how strict you set this password; you will be prompted for this password the next time you contact TM2/TM3 Support.