Healthcode Wizard not picking up Invoices

Note

This article relates to both the TM2 and TM3 versions of the desktop software

If you encounter any issues with the Healthcode Wizard not picking up on Invoices, there are a number of steps that you can try below (they are all linked to their own article).

• Is TM2 Options configured for Healthcode (Lookups & Labels > Healthcode)?
• Have I configured all my insurance charges in the stock section with an appropriate charge code?
• Are the groups in TM2 configured with the correct details on their Healthcode tab?
• Is there a batch of invoices created so the Healthcode Wizard can export them?
• Does the batch of invoices I have created fall between the date ranges I am trying to export in the Healthcode Wizard
• Is the "Export Global Start Date" set to before your date search?

If you are still having problems, you can contact Support on 033 33 442 800 or e-mail Support on support@insidetm2.com.